Donatienne Brasseur has close to 20 years consulting experience, mostly in the field of organisation, behaviour and change. She holds an MBA from ULB Solvay Business School (Belgium) and a MA in Applied Communications from IHECS (Belgium). She has worked as an internal consultant with Cargill and as an interim manager for various clients including Ericsson, ABX Logistics, McKinsey, BIC, etc.

Her work on organisational improvement is greatly focused on the human relationship and communication components in the workplace and dynamics between the various stakeholders inside and outside the organisation, with an aim to avoid resistance to change and succeed in issues such as Customer Intimacy and introducing Innovation in corporate cultures.

An important aspect in her work is leadership coaching to accompany her client in growing with the changing situation. She is also noted for her ability to transfer knowledge to the client, ensuring that the concepts and tools applied to a specific assignment can be appropriated and re-used by the client’s team. 

In parallel to her consulting work, Donatienne conducts academic research on new management models to improve customer intimacy, engagement and innovation, and she occasionally gives conferences on organisational change and new management models. (portrait: www.VivianHertz.be)